SMS Marketing is a key component of Customer Relationship Management (CRM). It’s a powerful way to connect directly with customers, offering a personal touch in a digital world. With a 98% open rate, SMS can boost engagement, improve customer service, and drive sales, enhancing your CRM efforts. It’s about crafting valuable, concise messages that resonate with your audience. From planning effective SMS campaigns to understanding compliance requirements, the journey is full of learning. On the Heady blog, we explore SMS within the broader CRM landscape, sharing strategies, tips, and insights. Level up your CRM strategy with SMS and Heady.
If you’re in the cannabis industry, you have probably seen complaints and horror stories about the challenges of sending promotional text (SMS) messages. And if you’ve ever shared your phone number with a local dispensary, you’ve likely received a promotional text yourself. The issue is this: several of the big, mainstream telecommunications service providers – …
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