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Terms of Service

Slingshot Terms of Service

Effective date: November 3, 2025
Host page: https://useheady.com/legal/slingshot/terms
Service: Slingshot (AI + analytics dashboards for marketing and local SEO)
Provider: Heady Collective, LLC (“Heady,” “we,” “us,” “our”)
Contact: privacy@useheady.com
Address: 4833 Front St, Ste B, Castle Rock, CO 80104

These Terms of Service (“Terms”) govern your access to and use of Slingshot, including our websites, applications, APIs, and related services (collectively, the “Service”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you are authorized to accept these Terms on its behalf.

1) Eligibility; Accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for the accuracy of your registration information, maintaining the confidentiality of your credentials, and for all activities under your account. Notify us promptly of any unauthorized use.

2) Subscriptions, Trials, Billing & Taxes

The Service may be offered on a subscription basis (monthly or annual) with plan-specific features and limits. If you start a trial, we may require a payment method; you authorize us to begin billing at the end of the trial unless you cancel before it ends. Fees are billed in advance and are exclusive of taxes; you are responsible for all applicable taxes.

3) Cancellations & Refunds

You may cancel at any time in the Service or by contacting support. Cancellation takes effect at the end of the current billing period; access continues until then. Except where required by law or expressly stated otherwise, fees are non-refundable and credits are not provided for partial periods.

4) Acceptable Use

  • Do not misuse the Service or attempt to disrupt or circumvent its security or limits.
  • Do not upload or process unlawful content or content you lack rights to use.
  • No reverse engineering, scraping at scale, or automated access except through documented APIs and within rate limits.
  • No use of the Service to create or disseminate malware, spam, or to violate the rights of others (including privacy, publicity, or IP rights).
  • Where the Service is used in regulated industries (including cannabis), you are solely responsible for compliance with applicable laws, regulations, and advertising/marketing restrictions in your jurisdictions.

5) Third-Party Services & Integrations

The Service may interoperate with third-party products and services (for example, Google Analytics 4, Google Search Console, SEMrush, BrightLocal, e-commerce/menu tools, payment processors, email platforms). Your use of third-party services is governed by their terms and privacy policies. We are not responsible for third-party services or for changes to their availability, functionality, or APIs.

6) Google API Services & “Limited Use”

If you connect Google services, our access and use of Google user data will comply with the Google API Services User Data Policy, including the “Limited Use” requirements. We use Google data solely to provide user-facing features you request, do not use it for ads or unrelated profiling, do not transfer it except as necessary to provide or secure the Service, with your consent, or to comply with law, and do not permit human access except for security, fraud prevention, debugging, or legal compliance, subject to strict controls. See our Privacy Policy for details.

7) Customer Data & Privacy

“Customer Data” means data, content, and materials (including third-party data you retrieve through integrations) that you submit to or process with the Service. You retain all rights to Customer Data. You grant us a non-exclusive, worldwide license to host, process, transmit, display, and create reasonable derivatives of Customer Data solely to provide and improve the Service, prevent or address technical or security issues, and as required by law. We do not sell personal information. Our data practices are described in the Privacy Policy.

8) Intellectual Property; Feedback

We and our licensors own all rights in the Service, including software, interfaces, features, templates, documentation, and branding. These Terms do not transfer any of our IP to you. You may provide suggestions or feedback; you grant us a perpetual, irrevocable, royalty-free license to use such feedback without restriction.

9) Confidentiality

Each party may receive non-public information from the other that is designated as confidential or that should reasonably be understood to be confidential (“Confidential Information”). Each party will use the other’s Confidential Information only to perform under these Terms and will protect it using reasonable measures. Exclusions include information that is public, already known without duty, independently developed, or rightfully obtained from others. Disclosures required by law are permitted with prompt notice where legally allowed.

10) Security; Export Controls

We implement administrative, technical, and physical safeguards designed to protect the Service and Customer Data. You are responsible for securing your systems and endpoints. You represent that you are not barred from using the Service under U.S. export control or sanctions laws and will not use the Service in prohibited jurisdictions or for prohibited purposes.

11) Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT OUTPUTS (INCLUDING ANALYTICS AND AI-GENERATED CONTENT) WILL BE ACCURATE, COMPLETE, OR FIT FOR YOUR PURPOSES.

12) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. EXCEPT FOR (A) YOUR PAYMENT OBLIGATIONS, (B) YOUR INFRINGEMENT OR MISAPPROPRIATION OF OUR IP, OR (C) YOUR INDEMNIFICATION OBLIGATIONS, EACH PARTY’S TOTAL LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY YOU TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

13) Indemnification

You will defend, indemnify, and hold harmless Heady and its affiliates, officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to (a) your use of the Service in violation of these Terms or applicable law, (b) Customer Data, or (c) your third-party services and accounts.

14) Beta/Pre-Release Features

We may offer features identified as beta, preview, or early access. Such features are provided for evaluation, may be subject to additional terms, may be modified or discontinued at any time, and are provided “as is,” with no warranties and no service level commitments.

15) Suspension & Termination

We may suspend or terminate access if you materially breach these Terms, pose a security risk, or use the Service in a way that may cause liability. Either party may terminate for convenience at any time; termination does not relieve you of accrued payment obligations. Upon termination, your right to access the Service ceases; we will make your export tools available for a reasonable period, except where prohibited by law or necessary to protect the Service or others.

16) Changes to the Service or Terms

We may modify the Service to improve performance, security, or functionality, or to comply with law. We may update these Terms; if changes are material, we will provide notice (for example, via the Service or email). Your continued use after the effective date constitutes acceptance of the updated Terms.

17) Governing Law; Dispute Resolution

These Terms are governed by the laws of the State of Colorado, without regard to conflicts of law rules. The parties will first attempt to resolve disputes informally. If unresolved, disputes will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, held in Denver, Colorado, in English, before a single arbitrator. THE PARTIES WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information.

18) Miscellaneous

  • Entire Agreement. These Terms (and any order form or supplemental terms expressly agreed by the parties) are the entire agreement regarding the Service and supersede prior agreements.
  • Order of Precedence. If there is a conflict between these Terms and an executed order form or DPA, the order form or DPA controls.
  • Assignment. You may not assign these Terms without our prior written consent; we may assign to an affiliate or in connection with a merger, acquisition, or sale of assets.
  • Notices. We may provide notices via the Service, email, or your account address. You will send legal notices to the address listed below and to privacy@useheady.com.
  • Severability; Waiver. If any provision is unenforceable, it will be modified to reflect the parties’ intention or eliminated to the minimum extent necessary; the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver.
  • Force Majeure. Neither party is liable for delays or failures due to events beyond its reasonable control.

Contact

Heady Collective, LLC
4833 Front St, Ste B, Castle Rock, CO 80104
privacy@useheady.com

Related documents: Privacy Policy